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“Important Information on the L&T Finance Holdings Limited Merger"Click Here

“Important Information on the L&T Finance Holdings Limited Merger"Click Here

“Important Information on the L&T Finance Holdings Limited Merger"Click Here

“Important Information on the L&T Finance Holdings Limited Merger"Click Here

Grievance Redressal

Welcome to L&T Finance Customer Service.

We are committed to take all necessary steps to resolve your grievances and complaints (including for digital loans) within a reasonable time frame.
You may make use of any of the options listed below to register your grievance or complaint. We would like to reassure you that we will work on resolving the same at the earliest.

You may connect with us through any of the below channels. We will be glad to assist you :

Call Us
You may reach out to our dedicated Customer Service Help Desk Numbers:

BusinessContact Numbers Timings
Two-Wheeler/Farm Equipment Finance/Personal Loans, Warehouse Receipting Finance (including for digital loans)+91 72 64 8887 779am to 6pm (All days of the week)
Housing/Real Estate Finance/Small Medium Enterprise+91 91 58 0047 779am to 6pm (All days of the week)
Micro Loans/ Rural LAP1800 258 77029am to 6pm (Monday to Saturday)

Write To Us

You can register your grievance by writing to us at [email protected]. Please mention your Loan Account Number, registered contact details along with your concerns.

Visit Us

Apart from the above options, you can also get in touch with our nearest branch. To locate a branch near you, please click here www.ltfs.com/contact-us#locatecontact

In case you are not satisfied with the resolution offered after reaching out to any of our above-mentioned service teams, you may reach out to :


Mr. Vinod Varadan
Grievance Redressal Officer
L&T Finance Holdings Ltd,
7th Floor, "Brindavan Building", Plot No 177,
C.S.T Road, Kalina, Santacruz (East),
Mumbai - 400 098
Contact Number: 1800 1020 476 (Available on all working days excluding national holidays i.e. Monday - Friday, 9:30AM to 6:30PM)
Email id: [email protected]
To raise a grievance through our Self Help Options please click here

In case you are not satisfied with the resolution offered after reaching out to any of our above-mentioned service teams, you may reach out to :


Nodal Officer:
RegionArea of OperationDetails of the Nodal Officers
MumbaiMaharashtra, Goa, Gujarat, Madhya Pradesh, Chhattisgarh,
Union Territories of Dadra and Nagar Haveli, Daman and Diu.
Name: Mr. Pragnesh Patel, Regional Manager
Branch Office: 1st Floor, Unit No 101 & 104, Ratnaraj Spring,
Nr. Navrangpura Bus Stand Navrangpura -380015.
Contact no.: 8655994737
Email id: [email protected]
KolkataWest Bengal, Sikkim, Odisha, Assam, Arunachal Pradesh,
Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Bihar
and Jharkhand
Name: Mr. Sumit Kumar Mishra,Regional Manager
Branch Office: Shivansh Complex, Plot No- 127, 127/1691&105,Block – A, 3rd Floor, Hall No # 301 &302, Cuttack
Bhubaneswar – 751006.
Contact no.8655994734
Email id: [email protected]
New-DelhiDelhi, Uttar Pradesh, Uttarakhand, Haryana, Punjab,
Union Territory of Chandigarh, Himachal Pradesh, and
Rajasthan and State of Jammu and Kashmir.
Name: Mr. Jayant Moharana,Regional Manager
Branch Office: 5th Floor, DCM Building, 16,
Barakhamba Road, Connaught Place, New Delhi 110001.
Contact no. : 8655808899
Email id: [email protected]
ChennaiTamil Nadu, Andaman and Nicobar Islands, Karnataka,
Andhra Pradesh, Telangana, Kerala, Union Territory
of Lakshadweep and Union Territory of Puducherry.
Name: Mr. R Mukesh Rao,Regional Manager
Branch Office: KGN Towers, No. 62, 5th Floor,
Ethiraj Salai, Egmore, Chennai – 600105.
Contact no. : 8655994735
Email id: [email protected]

Mr. Amit Dimri
Principal Nodal Officer
L&T Finance Holdings Ltd,
7th Floor, "Brindavan Building", Plot No 177,
C.S.T Road, Kalina, Santacruz (East),
Mumbai - 400 098
Contact Number: 18001038712 (Available on all working days excluding national holidays i.e. Monday - Friday, 9:30AM to 6:30PM)
Email id: [email protected]
To raise a grievance through our Self Help Options please click here



If you are still not satisfied with the response received or the complaint / dispute is not redressed within a period of one month, you may appeal to Reserve Bank of India by lodging a complaint on https://cms.rbi.org.in/ or by contacting the below address.


Centralised Receipt and Processing Centre,
Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh – 160017
Toll Free No. 14448


The salient features of the Integrated Ombudsman Scheme, 2021 (scheme) along with the copy of the Scheme are available on https://www.ltfs.com/the-ombudsman-scheme

RBI's Sachet Portal : https://sachet.rbi.org.in/

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