WELCOME to L&T Housing Finance Limited, Customer Service.
We would like to assure you that at L&T Housing Finance Limited. We are committed to take all
necessary steps to resolve your grievance within a reasonable time frame.
To register your grievance, you may use any of the options listed below as per your convenience:
You can register your grievance on our website under "Write to Us" link. Kindly note you should
mention your Loan Account Number with us and your contact details.
We can be reached through e-mail at firstname.lastname@example.org and you can register your grievance
mentioning your Loan Account Number & contact details.
You can reach the dedicated Customer Service Help Desk @ Toll free no. (1800-209-4747) during our
Office timings and our Executives will be at your service to register your grievance.
Written complaints can also be submitted at our branch office nearest to you. The list of our branches
with addresses & contact numbers are available in our website.
Our Grievance Redressal Cell, based out of Chennai, will dispatch an acknowledgment for your
grievance within 7 days of the receipt of same at our end along with a reference number and the
approximate time for Redressal of your grievance. In the event of your not receiving suitable response
from Customer Service Help Desk or email@example.com, you can write to:
Mrs. G Visalakshi
5th Floor, KGN Towers,62, Ethiraj Salai, Egmore, Chennai – 600105.
Toll free No 1800 102 0476
If you are still not satisfied with the response received and time taken for redressal of your
grievance you may please approach the National Housing Bank at the following address:
National Housing Bank,
Department of Regulation and Supervision,
(Complaint Redressal Cell), 4th Floor, Core- 5 A, India Habitat Centre, Lodhi Road, New Delhi-110003.
The complaint can also sent by e-mail at https://grids.nhbonline.org.in
UNIT: L&T Infrastructure
Finance Comapny Ltd - Bonds
C 101, 247 Park,
L B S Marg, Vikhroli West,
Mumbai 400 083
Plot No 85, Opp. Kothrud Bus Depot, Bhusari Colony (Right), Paud Road, Pune – 411 038