Contact us-LTFS

Contact Us

For INFRA BOND queries, please call/email our RTA Link Intime India Pvt. Limited
1800 22 7796
bonds.helpdesk@linkintime.co.in

Board No. - 49186262

 

*(Please note: Our representatives never ask for confidential data like ATM card number, PIN, etc)

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Grievance Redressal

WELCOME to L& T Infra Finance Company Limited, Customer Service. 

 

We would like to assure you that at L& T Infra Finance Company Limited we are committed to take all necessary steps to resolve your grievance within a reasonable time frame.

 

To register your grievance, you may use any of the options listed below as per your convenience: 

 

Website

You can register your grievance on our website under "Write to Us" link. Kindly note you should mention your Loan Account Number with us and your contact details.

 

 Call Us

You can reach the dedicated Customer Service Help Desk @ Toll free No. (1800-209-4747) during our Office timings and our Executives will be at your service to register your grievance.

 

GRO Details

Customers can direct their grievances to the following contact details:

Mr. Mr. Vinod Vardhan

L&T Financial Services, 

3rd Floor, City-2, 

Vidhyanagari Marg,

CST Road Road, Kalina,Santacruz,

Mumbai - 400098

Telephone number: 1800 1020 476; 

Mobile No.: 097890 58538

Email id: GRO@ltfs.com

(GRO office is available on call on all working days i.e. Monday - Saturday, 9:00AM to 7:00PM only)

Email : GRO@ltfs.com

 

If you are still not satisfied with the response received or the complaint / dispute is not redressed within a period of one month, the customer can appeal to 'the Officer-in-Charge of the Regional Office of Department of Non-Banking Supervision (DNBS) of Reserve Bank of India at the following address:

 

Department of Non Banking Supervision

The Reserve Bank of India

Mumbai Regional Office,

Opposite Mumbai Central Station (East),

Byculla, Mumbai - 400 008

 

Place: Mumbai

Date: May 14, 2018

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Contact Us

Regional Office: Delhi
6th Floor, DCM Building 16, Barakhamba Road, Connaught Place, New Delhi 110 001, India
Fax: +91 11 4734 5611
Regional Office: Chennai
6th Floor, KGN Towers No 62, Ethiraj Salai (Commander-in-Chief Road) Egmore, Chennai 600 105, India
Fax: +91 44 6688 1010
Regional Office: Hyderabad
4th Floor, APDL Estates, 7-1-21/A Survey No.341/1, Begumpet, Hyderabad 500 016, India
Fax: +91 40 6607 2200
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Investors Services

Registrar and Share Transfer Agent
M/S. LINK INTIME INDIA PVT. LTD.

L&T Infrastructure Finance Company Limited – BONDS

C 101, 247 Park, L B S Marg,

Vikhroli West, Mumbai 400 083

WEBSITE: www.linkintime.co.in/bondquery

Grievance Resressal Officer
Mr. Vinod Vardhan

3rd Floor, City-2, 

Vidhyanagari Marg,

CST Road Road, Kalina

Santacruz, Mumbai - 400098

Infra Bond Investor Grievances
Debenture Trustees
Catalyst Trusteeship Limited
Fax: +91 20 2528 0275

GDA House, S. No. 94/95, Plot No. 85
Bhusari Colony (Right), Paud Road,
Pune 411 038, India

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