WELCOME to L& T Infra Finance Company Limited, Customer Service. 

We would like to assure you that at L& T Infra Finance Company Limited we are committed to take all necessary steps to resolve your grievance within a reasonable time frame.

To register your grievance, you may use any of the options listed below as per your convenience: 

Website

You can register your grievance on our website under "Write to Us" link. Kindly note you should mention your Loan Account Number with us and your contact details.

 Call Us

You can reach the dedicated Customer Service Help Desk @ Toll free No. (1800-209-4747) during our Office timings and our Executives will be at your service to register your grievance.

GRO Details

Customers can direct their grievances to the following contact details:

Mr. Mr. Vinod Vardhan

L&T Financial Services, 

3rd Floor, City-2, 

Vidhyanagari Marg,

CST Road Road, Kalina,Santacruz,

Mumbai - 400098

Telephone number: 1800 1020 476; 

Mobile No.: 097890 58538

Email id: GRO@ltfs.com

(GRO office is available on call on all working days i.e. Monday - Saturday, 9:00AM to 7:00PM only)

Email : GRO@ltfs.com

If you are still not satisfied with the response received or the complaint / dispute is not redressed within a period of one month, the customer can appeal to 'the Officer-in-Charge of the Regional Office of Department of Non-Banking Supervision (DNBS) of Reserve Bank of India at the following address:

Department of Non Banking Supervision

The Reserve Bank of India

Mumbai Regional Office,

Opposite Mumbai Central Station (East),

Byculla, Mumbai - 400 008

Place: Mumbai

Date: May 14, 2018