WELCOME to L& T Infra Finance Company Limited, Customer Service.
We would like to assure you that at L& T Infra Finance Company Limited we are committed to take all necessary steps to resolve your grievance within a reasonable time frame.
To register your grievance, you may use any of the options listed below as per your convenience:
You can register your grievance on our website under "Write to Us" link. Kindly note you should mention your Loan Account Number with us and your contact details.
You can reach the dedicated Customer Service Help Desk @ Toll free No. (1800-209-4747) during our Office timings and our Executives will be at your service to register your grievance.
Customers can direct their grievances to the following contact details:
Mr. Mr. Vinod Vardhan
L&T Financial Services,
3rd Floor, City-2,
CST Road Road, Kalina,Santacruz,
Mumbai - 400098
Telephone number: 1800 1020 476;
Mobile No.: 097890 58538
Email id: GRO@ltfs.com
(GRO office is available on call on all working days i.e. Monday - Saturday, 9:00AM to 7:00PM only)
Email : GRO@ltfs.com
If you are still not satisfied with the response received or the complaint / dispute is not redressed within a period of one month, the customer can appeal to 'the Officer-in-Charge of the Regional Office of Department of Non-Banking Supervision (DNBS) of Reserve Bank of India at the following address:
Department of Non Banking Supervision
The Reserve Bank of India
Mumbai Regional Office,
Opposite Mumbai Central Station (East),
Byculla, Mumbai - 400 008
Date: May 14, 2018
Regional Office: Delhi
6th Floor, DCM Building 16, Barakhamba Road, Connaught Place, New Delhi 110 001, India
Regional Office: Chennai
6th Floor, KGN Towers No 62, Ethiraj Salai (Commander-in-Chief Road) Egmore, Chennai 600 105, India
Regional Office: Hyderabad
4th Floor, APDL Estates, 7-1-21/A Survey No.341/1, Begumpet, Hyderabad 500 016, India
Registrar and Share Transfer Agent
M/S. LINK INTIME INDIA PVT. LTD.
C 101, 247 Park, L B S Marg,
Vikhroli West, Mumbai 400 083
Catalyst Trusteeship Limited
GDA House, S. No. 94/95, Plot No. 85
Bhusari Colony (Right), Paud Road,
Pune 411 038, India