WELCOME to L& T Infra Finance Company Limited, Customer Service.
We would like to assure you that at L& T Infra Finance Company Limited we are committed to take all necessary steps to resolve your grievance within a reasonable time frame.
To register your grievance, you may use any of the options listed below as per your convenience:
You can register your grievance on our website under "Write to Us" link. Kindly note you should mention your Loan Account Number with us and your contact details.
You can reach the dedicated Customer Service Help Desk @ Toll free No. (1800-209-4747) during our Office timings and our Executives will be at your service to register your grievance.
Customers can direct their grievances to the following contact details:
Mr. Mr. Vinod Vardhan
L&T Financial Services,
3rd Floor, City-2,
CST Road Road, Kalina,Santacruz,
Mumbai - 400098
Telephone number: 1800 1020 476;
Mobile No.: 097890 58538
Email id: GRO@ltfs.com
(GRO office is available on call on all working days i.e. Monday - Saturday, 9:00AM to 7:00PM only)
Email : GRO@ltfs.com
If you are still not satisfied with the response received or the complaint / dispute is not redressed within a period of one month, the customer can appeal to 'the Officer-in-Charge of the Regional Office of Department of Non-Banking Supervision (DNBS) of Reserve Bank of India at the following address:
Department of Non Banking Supervision
The Reserve Bank of India
Mumbai Regional Office,
Opposite Mumbai Central Station (East),
Byculla, Mumbai - 400 008
Date: May 14, 2018
Registered & Corporate Office
L&T Finance Holdings Limited Brindavan, Plot no. 177,CST Road, Kalina,Santacruz (East), Mumbai - 400 098, Maharashtra, India
Registrar and Share Transfer Agent
M/S. LINK INTIME INDIA PVT. LTD.
C 101, 247 Park, L B S Marg,
Vikhroli West, Mumbai 400 083