WELCOME to L&T Finance Limited, Customer Service.
We would like to assure you that at L&T Finance Limited. We are committed to take all
necessary steps to resolve your grievance within a reasonable time frame.
To register your grievance, you may use any of the options listed below as per your convenience:
Website
You can register your grievance on our website under "Write to Us" link. Kindly note you should
mention your Loan Account Number with us and your contact details.
E-mail Us
We can be reached through e-mail at customerservice@ltfs.com and you can register your grievance
mentioning your Loan Account Number & contact details.
Call Us
You can reach the dedicated Customer Service Help Desk @ Customer Care No. (9158004777) during our
Office timings and our Executives will be at your service to register your grievance.
Meet Us
Written complaints can also be submitted at our branch office nearest to you. The list of our branches
with addresses & contact numbers are available in our website.
Our Grievance Redressal Cell, based out of Chennai, will dispatch an acknowledgment for your
grievance within 7 days of the receipt of same at our end along with a reference number and the
approximate time for Redressal of your grievance. In the event of your not receiving suitable response
from Customer Service Help Desk or customerservice@ltfs.com, you can write to:
Mr. Vinod Vardhan.
5th Floor, KGN Towers,62, Ethiraj Salai, Egmore, Chennai – 600105.
Customer Care No. 9158004777
Email: gro-housing@ltfs.com
If you are still not satisfied with the response received and time taken for redressal of your
grievance you may please approach the National Housing Bank at the following address:
National Housing Bank,
Department of Regulation and Supervision,
(Complaint Redressal Cell), 4th Floor, Core- 5 A, India Habitat Centre, Lodhi Road, New Delhi-110003.
Download
The complaint can also sent by e-mail at https://grids.nhbonline.org.in