WELCOME to L&T Housing Finance Limited, Customer Service. 

We would like to assure you that at L&T Housing Finance Limited. We are committed to take all 

necessary steps to resolve your grievance within a reasonable time frame. 

To register your grievance, you may use any of the options listed below as per your convenience: 

Website 

You can register your grievance on our website under "Write to Us" link. Kindly note you should 

mention your Loan Account Number with us and your contact details.

E-mail Us

We can be reached through e-mail at customerservice@ltfs.com and you can register your grievance 

mentioning your Loan Account Number & contact details. 

Call Us 

You can reach the dedicated Customer Service Help Desk @ Customer Care No. (9158004777) during our 

Office timings and our Executives will be at your service to register your grievance.

Meet Us 

Written complaints can also be submitted at our branch office nearest to you. The list of our branches 

with addresses & contact numbers are available in our website. 

Our Grievance Redressal Cell, based out of Chennai, will dispatch an acknowledgment for your 

grievance within 7 days of the receipt of same at our end along with a reference number and the 

approximate time for Redressal of your grievance. In the event of your not receiving suitable response 

from Customer Service Help Desk or customerservice@ltfs.com, you can write to: 

Mrs. G Visalakshi

5th Floor, KGN Towers,62, Ethiraj Salai, Egmore, Chennai – 600105.

Customer Care No. 9158004777 

Email: gro-housing@ltfs.com 

If you are still not satisfied with the response received and time taken for redressal of your 

grievance you may please approach the National Housing Bank at the following address: 

National Housing Bank, 

Department of Regulation and Supervision, 

(Complaint Redressal Cell), 4th Floor, Core- 5 A, India Habitat Centre, Lodhi Road, New Delhi-110003. 

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The complaint can also sent by e-mail at https://grids.nhbonline.org.in